If illness, travel problems or other extenuating circumstances arise, we appreciate a phone call as soon as possible so that we can make use of the office time for another patient and reschedule your appointment.

Missed appointments (without a phone call): Due to historical issues with no shows slowing patient access a no show – short cancellation fee of $100 has been instituted to limit this. If you have to cancel for any reason, please call the office at least 48 hrs prior to your scheduled appointment to avoid this cancellation fee.

Referral letters will be returned to the referring doctor with a note stating that the appointment was not attended. Rescheduling will usually require another referral letter.

A letter is generated after each consult and sent to the referring doctor. Letters typically outline the diagnosis, the treatment options, and any follow-up required. Please feel free to review this letter with your family doctor.

If you still have questions or concerns after your consultation, please feel free to call and book a follow-up appointment. A lot of information is typically conveyed at the time of the first consult, and it is common to have additional questions or concerns arise. If you need further information on the problem and treatment options, or have any concerns, please feel free to call.