Physician Biography

Dr. Chad M. Hiller is an Orthopaedic Surgeon with subspecialty interests and training in shoulder surgery, sports surgery, joint replacement surgery and trauma surgery.

He completed his undergraduate and MD degrees at the University of Calgary, undertook Graduate studies at the University of Alberta, and completed his Orthopaedic Surgery Residency training in Vancouver through UBC.  He then pursued world class subspecialty Fellowship training in shoulder surgery under Dr. Pascal Boileau in Nice, France.  Following that he did further subspecialty Fellowship training in Orthopaedic Trauma Surgery and Orthopaedic Sports Arthroscopic and Joint Preservation and Reconstructive Surgery with the exceptionally skilled and experienced teams at Vancouver General Hospital and UBC.  He then joined the Pacific Orthopaedic and Sports Medicine team at Lion’s Gate Hospital in North Vancouver as an Associate Surgeon, and then relocated to Kelowna joining Kelowna Bone and Joint Health as an Orthopaedic Surgeon in June 2020.  He is currently also an active Clinical Faculty member with UBC Department of Orthopaedics, involved with medical student and resident training and education.

He is dedicated to providing exceptional care to his patients and always has their best interest in mind.

Education:

UBC Orthopaedic Sports Arthroscopic and Joint Preservation and Reconstructive Surgery Fellowship. 2016 – 2017.

Orthopaedic Trauma Surgery Fellowship, UBC Vancouver General Hospital. 2015 – 2016.

Shoulder Surgery Fellowship.  Under Dr. Pascal Boileau, Nice, France.  2013 – 2014.

Orthopaedic Surgery Residency, UBC. 2008 – 2013.

MD – Faculty of Medicine, University of Calgary.  2005 – 2008.

Athletic Therapy Certificate – Mount Royal University, Calgary Alberta. 2003 – 2004.

Graduate Studies pursuing a MSc. Thesis topic “ACL reconstruction autografts, a biomechanical strength comparison”, University of Alberta. 2001 – 2003.

BSc. in Exercise and Health Physiology, University of Calgary, Alberta.  1995 – 1999.

Practice, Focus/Procedures:

Shoulder Surgery – Arthroscopic and Open

Arthroplasty – Hip and Knee Replacement

Sports Injury Surgery

Trauma and Post Traumatic Reconstructive Surgery

Referral Policy

Referrals from primary care physicians: accepted

Referrals are most welcome, however, because of the high demand for consultation, referrals must be ranked according to urgency, and the likelihood that there will be a surgical solution for the problem. While Dr. Bridge is knowledgeable on bony and soft tissue foot and ankle issues overall, the focus of the practice is surgical care. Currently screening of non-surgical and routine orthopaedic problems will be performed by a musculoskeletal physician associated with the Kelowna orthopaedic group in hopes of reducing wait times for surgical patients. With this initiative we expect to see material improvement to wait times for patients. Dr. Bridge does send a reply to the referring physician for each appropriate consult indicating an approximately wait time for consultation.

Referrals from Orthopaedic Surgeons, Sports Medicine Physicians, Physiatrists and Rheumatologists: accepted and seen urgently within 1-2 months

WorkSafe BC Referrals: accepted

IME’s: Currently not being accepted

Cancellation Policy

If illness, travel problems or other extenuating circumstances arise, we appreciate a phone call as soon as possible so that we can make use of the office time for another patient and reschedule your appointment.

Missed appointments (without a phone call): At any given time there are hundreds of patients waiting to see Dr. Bridge in consultation, due to historical issues with no shows slowing patient access a no show – short cancellation fee of $100 has been instituted to limit this. If you have to cancel for any reason, please call the office at least 48 hrs prior to your scheduled appointment to avoid this cancellation fee.

Referral letters will be returned to the referring doctor with a note stating that the appointment was not attended. Rescheduling will usually require another referral letter.

Follow-Ups

A letter is generated after each consult and sent to the referring doctor. Letters typically outline the diagnosis, the treatment options, and any follow-up required. Please feel free to review this letter with your family doctor.

If you still have questions or concerns after your consultation, please feel free to call and book a follow-up appointment. A lot of information is typically conveyed at the time of the first consult, and it is common to have additional questions or concerns arise. If you need further information on the problem and treatment options, or have any concerns, please feel free to call.


Contact

Dr Chad Hiller